How do we engage the CEO in creating a values-based culture?

By Gayle Watson, People Ink. This is a question we are frequently asked. The short answer is, we need to make the business case and have a conversation about the value of culture.  Not only is managing culture the right thing to do, it is good for business. Measurable Performance Outcomes Today CEOs have more content available than ever before about the measurable performance outcomes resulting from efforts focused on culture. Data shows the impact … Continue reading →

You are on the outside what you are on the inside-no debate!

by Ann Rhoades, People Ink. One of People Ink’s Six Principles to Creating Culture is: You are on the Outside What You are on the Inside…No Debate! In other words, your customers’ experience will only be as good as your employees’ experience. Think about that.  How many of you know what your employees’ experience is in your company? I’m also not talking about spending loads of money so that people can have a great time … Continue reading →

Retain Your Best Employees by Re-Recruiting Them Daily

But it isn’t enough just to hire “A” players. You must continually exceed the expectations of your people and re-recruit them every day. Don’t make the mistake of failing to recognize or spend time with “A” players. Leaders often assume “A” players don’t require attention.

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