Ann Rhoades has been interviewed, referenced, and quoted
in 33 published books on the subject of creating values- and people-centric corporate cultures. Just a few of the books that include Ann Rhoades as an expert or endorser include:
Blue Streak: Inside JetBlue, the Upstart that Rocked an Industry, by Barbara Peterson, Penguin Books, 2006
Flying High: How JetBlue and Founder David Neeleman Beats the Competition, Even in the World's Most Turbulent Industry, by Max Messmer, John Wiley & Sons, 2004
Nuts! Southwest Airlines' Crazy Recipe for Business and Personal Success, by Kevin Freiberg and Jackie Freiberg, Broadway Books, 1998
Positively Outrageous Service: How to Delight and Astound Your Customers and Win them for Life, by T. Scott Gross, Kaplan Publishing
The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't, by Robert I. Sutton, Ph.D., Grand Central Publishing, 2007
The Southwest Airlines Way: Using the Power of Relationships to Achieve High Performance,
by Jody Hoffer Gittell, McGraw-Hill, 2005.
The Speed of Trust: The One Thing That Changes Everything, by Stephen M.R. Covey, Simon & Schuster, 2006