Partial List of A la Carte Product DescriptionsPeopleCulture™  Management Toolset

A la Carte products are available to every People Ink client and offer an opportunity for additional support from People Ink facilitators. 

PeopleCulture™ Readiness Assessment
(Recommended for Fast Track)

The PeopleCulture™ Readiness Assessment is customized for each organization and is designed to provide feedback to the senior leadership that will help position the organization for successful implementation of a People-centric Culture.

• Conduct a series of management interviews to understand and assess the organizational climate by focusing on the following questions:
• How do management practices align with organizational values and behaviors?
• What are the organization’s current strengths and opportunities for improvement?
• What is the effectiveness of Human Resources processes?
• What is the organization’s readiness for PeopleInk effort?
• Use the PeopleCulture™ multi-rater tool to assess how leaders are demonstrating the organizational values and behaviors (conducted after the Values workout)
• Relate to values and behaviors.

• A written report of assessment findings and recommended actions to close gaps against best practice.

• On site facilitation of a Values Blueprint Work Session.  Includes assistance in planning the session, identifying participants and in pre-work to ensure success. 

• Planning and process assistance to ensure an effective session that includes the right stakeholders and meets unique organization needs. 

• A document that outlines 5-7 Core Values and associated behavior statements that were developed through cooperative effort of the individuals involved in the Values Session.

• A communication strategy that includes examples of tools, plans for introducing the Values to the organization, and supports on-going efforts. 

PeoplePix™

The PeoplePix™ Management Toolset provides organizations with solutions to assess, plan and implement peer-based and behavior-based interviewing, selection and hiring practices that are driven by core values imprinted in the Culture Blueprint™.  The following A la Carte products help organizations with a quick start launch of PeoplePix™ tools. 

1)  Hiring Process Analysis. 
(Recommended for Fast Track)

This is a deep dive analysis of current hiring process from applicant intake to new hire offer.  
    
     DELIVERABLES:

• Assistance in designing a survey tool and process to gather data.
• A written report of findings, including a high level description of current/proposed process, and comparison against best practice.
• A plan to address the gaps and barriers, which will be owned by a collaborative PeoplePix™ team of HR staff and hiring Managers.
• Develop key hiring metrics

• Prepare Sr. Leadership for PeoplePix™ implementation.
• Develop plan for PeoplePix™ team selection.
• Prepare communications for PeoplePix™ team and plan for PeoplePix™ Kickoff meeting.
• Develop customized PeoplePix™ implementation plan.
• Facilitate 3 hour PeoplePix™ Team Kickoff meeting.
• Provide recommendations for next steps in PeoplePix™ implementation.  

• Plan PeoplePix™ Interview Training implementation.
• Facilitate the selection of first group of PeoplePix™ coaches for the organization.
• Facilitate the communications and administration of PeoplePix™ online training for first group of trainees.
• Conduct one half-day PeoplePix™ Interview Skill Practice session for up to 21 participants (includes the first group of designated PeoplePix™ Trainers).
• Conduct one half-day Trainer Training.
• Observe 4-6 PeoplePix™ Trainers facilitate segments of PeoplePix™ Skill Practice session and provide feedback.  

• Plan validation process for targeted position.
• Conduct 2 hour PeoplePix™ Overview for Sr. Department Leaders of the targeted position.
• Train onsite PeoplePix™ administrator to manage the validation process.
• Train PeoplePix™ Validation Interview Team and conduct initial 3 interviews as a model for Interviewing Team.
• Compile validation interview data for targeted position:  Develop “Long List” of Key Attributes; distribute “Long List” of Key Attributes to selected managers for online stack ranking exercise. 
• Interpret validation data from the “Long List” validation exercise.
• Distribute “Short List” of Key Attributes to Sr. Department Leaders for final validation.
• Develop Interview Guide for the targeted position using the Online PeoplePix™ Tool.

• A summary of current recognition programs that assesses objectives, participation levels, cost and overall effectiveness.  Identify barriers to success.
• A proposed design that incorporates the organization’s values/behaviors

• A comparison of current benefits package against best practice
• Recommended changes to support the organization Values and business strategy
• Review and recommend changes to enhance communications efforts

• Review of operational, clinical, and financial metrics in use by management with an assessment of non-management employee understanding and effective use of unit performance metrics. (survey and phone interviews primary metrics managers and departmental frontline supervisors)

• Development of correlation between organization dashboard/management metrics and work-unit coordinated “vital signs” metrics directly related to their performance in support of organization dashboard metrics. (one day onsite workshop with management and department frontline employee representatives)

• Guidance for initial organization and selection of a PeopleBiz™ team scaled to the scope of the initial implementation.(access to People Ink materials and phone conversations)

• Assistance in planning and implementing reward centered short term “games” built on rapid changes in selected unit performance. (One consulting day with PeopleBiz™ team and phone follow-up)

• Development of effective communications processes to support employee engagement and understanding “vital signs” metrics. (One day with PeopleBiz™ team and departmental leaders/frontline employee—subsequent telephone support)

• Report of leadership assessing use of current metrics to motivate and inform frontline employees of pertinent department influenced performance.
• Developed example of single department integration of “vital signs” abbreviated performance management metrics that frontline employees understand and the broader organizational performance metrics.
• Development of an “action ready” initial reward centered game for a single department or work unit.  This game will be based on movement of an important performance parameter.
• Availability of People Ink Coach at predetermined times over the next 60 days.

• Review and assessment of current performance management tool and process.
• A multi-rater tool that incorporates the organization’s Values & behaviors into the
• Manager Training Module
• A communication plan to introduce the new tool.

• A model for deployment of retention efforts to the campus/unit level
• Tools for Managers to use in their retention efforts: flight risk assessment, resignation recovery, enhanced exit interview process. 

• An assessment of the current tools in place to identify overlaps, and each program’s effectiveness against objectives.
• A plan to align all employee, physician and patient listening efforts to support business objectives and NQF Standards.
• Tools to ensure appropriate tracking and monitoring of improvement plans.

• A two day leadership training program
• Assistance in planning the training session
• Participant guidebook